Effective Date: January 2026
Walksutra (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use and store your personal data in compliance with the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We may collect:
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Personal details (name, email, phone number) through contact or booking forms.
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Health information relevant to treatment and clinical records.
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Payment information when processing transactions.
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Technical data (IP address, browser type, pages visited) via cookies or analytics tools.
2. How We Use Your Information
We use your data to:
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Provide and manage appointments or treatments.
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Communicate with you about bookings and follow-ups.
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Improve our services and website experience.
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Comply with legal and regulatory obligations.
3. Lawful Basis for Processing
We process personal data on the basis of consent, contract, legal obligation, or legitimate interest.
4. Data Sharing
We do not sell or rent your data. Information may be shared with:
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Clinicians and staff involved in your care.
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Payment processors and IT service providers under confidentiality agreements.
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Regulatory bodies if required by law.
5. Data Retention
We retain records for as long as necessary to fulfil the purposes for which they were collected and to meet our legal obligations (usually a minimum of 7 years for medical records).
6. Your Rights
Under the UK GDPR you have the right to:
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Access, correct, or delete your personal data.
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Restrict or object to processing.
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Withdraw consent at any time.
7. Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure or destruction.
8. Updates to This Policy
This policy may be updated periodically. The latest version will always be available on our website.
Contact for privacy enquiries:
Walksutra
Sehdeo Hospital, Block A, Ansal Golf Link -1, Greater Noida, Uttar Pradesh 201315
Email: info@walksutra.com